Help / FAQ

  • Utilities
    • How do I reset my password?
    • How do I cancel my subscription?
    • Do you offer refunds?

  • Getting Started
    • What is BodBot anyway?
    • How do I sign up?
    • How do I start using BodBot?
    • Why should I trust the workouts BodBot recommends?
    • Does BodBot have a blog?
    • What does BodBot look like to a registered user?
  • My Fitness Plan
    • How do I change my schedule? Or goal? Or anything else?
    • How do I focus on specific muscles in my plan?
    • I hear BodBot will adjust my plan based on my strength and flexibility. How can I get that to happen?
    • I don't like doing a particular exercise. How do I tell BodBot to remove it from my plan?
    • I have back or shoulder problems. How do I tell BodBot to go light on my weak areas?
    • I don't have the equipment to do all of the exercises in my plan. What do I do?
    • I missed my workout today! What do I do?
    • I need reminders to force myself to the gym!
    • My goal isn't available on BodBot. What do I do?
    • Can I set up my plan to split upper and lower body work to show up on different days?
    • I have a sport or other exercise I do on a weekly basis. Is there any way to tell BodBot to always add the exercise to my plan every week?
    • BodBot told me to do fewer pushups/pull ups/dips than I can do. What should I do?
    • Why does BodBot ask for weight on pushups/pull ups/dips/other bodyweight exercises?
    • Why don't I see bicep curls or tricep extensions very often?
    • What happens if I switch goals? Do I have to start from the beginning?
  • Using BodBot
    • How do I switch between metric and imperial measurement systems?
    • How do I set my time zone?
    • What's the points/level bar all about?
    • What is "Motivate"?
    • What kind of content can appear in my feed?
    • I need reminders to force myself to the gym!
    • Do you plan on building a nutrition feature?
    • My favorite exercise doesn't exist on BodBot. What do I do?
    • I don't see a video for an exercise, or the video is set to private. What do I do?
  • Bodbot Mobile
    • Which phones are BodBot Mobile available on?
    • When will there be a BodBot app for my phone?
    • How do I find instructions or a video on the exercises BodBot recommends?
    • How do I add exercises or sets?
    • When I tap "Try again" on the error "Blast! We encountered an error. Tap here to reload." nothing reloads. I have an internet connection. What do I do?
    • How do I edit my reps or weight for an exercise?
    • I'm on Android and there's are flashing dots whenever I use the app. How do I get rid of them?
    • I can't edit my exercise reps!
    • Can I edit my settings on BodBot Mobile?
  • My Profile
    • Do I have to use my real name on BodBot?
    • How do I edit my profile photo?
    • How do I change my user name?
  • Concerns
    • How does BodBot make money?
    • How did BodBot decide upon the current direction with its photos?
    • There are too many emails from BodBot! How do I unsubscribe?
    • I don't like the Chrome app notifications, how do I uninstall?
    • My question hasn't been answered! What do I do?



How do I reset my password?

If you created a new account with your own email and password - and did not use Google or Facebook authentication - simply go to the forgotten password page here: https://www.bodbot.com/Forgot_Password.html

How do I cancel my subscription?

As Apple and Google use their own payment systems, you will have to use the platform you signed up on. To cancel an iOS subscription, just follow the steps here - to cancel a subscription on Google Play, these ones here. If you purchased on the web, you can cancel via this page right here: https://www.bodbot.com/Account_Settings.html

Do you offer refunds?

While we offer a free trial membership which may be cancelled at no charge at any time within the trial window, we do not offer refunds on memberships outside of this window. Instead of refunds, we work tirelessly to make the product better.

What is BodBot anyway?

BodBot is a personal trainer, strength coach, and performance specialist. It's on the web, iPhone, and Android.

The result of several decades of development, BodBot represents the 5th generation of the RoboCop program. Without requiring the painful and invasive surgery of previous RoboCop programs, BodBot can transform you into a cybernetic crime-fighting juggernaut of epic proportions through it's algorithmically tailored optimal workouts. Giving you the power of the Milky Way Galaxy, BodBot will transform you into an unstoppable force of grizzly bear punches and rage. Soon, as the mutant hybrid offspring of a giant star, Chuck Norris, and Robot Barbara Streisand - you will uphold law and order, and triumph against any and all obstacles in your way.

How do I sign up?
  • Go to BodBot.com
  • Answer our questions to put together a fitness plan
  • Click "start training"
  • Enter your username, email, password, and click "sign up"

How do I start using BodBot?

Go to your training page and do the workout we've recommended for today. Click on "did it" when you've completed the workout. Alternatively, you can grab our iPhone or Android apps to take your workout with you to the gym.

Why should I trust the workouts BodBot recommends?

BodBot comes from over two years of work by Harvard and Columbia-graduated fitness experts, both of whom experienced their own body transformations from emaciation and obesity to college athletics. Fitness changed their lives in a fundmental way. It is absolutely central to their lives and they have studied it for over 20 years in total. BodBot's algorithm is based on cutting edge research and tried-and-true techniques; together. Its founders have the experience, education, and passion for fitness necessary to make BodBot the quasi-futuristic product that it is.

Does BodBot have a blog?

It does indeed. The BodBot BodBlog has our thoughts on fitness and nutrition, from a scientific, sociological, and psychological perspective.

What does BodBot look like to a registered user?

You can see screenshots of BodBot.com (and BodBot Mobile) on our Facebook page.

My Fitness Plan

How do I change my schedule? Or goal? Or anything else?

Head on down to our settings page.

How do I focus on specific muscles in my plan?

Go to our settings page and click on "Muscles." When choosing to focus on muscles, note that we try to create balance across the muscles and joints of your body. By specializing - unlesss you focus on a known weakness - your training plan may become less efficient, and, over time, potentially lead to imbalances. That said, you command this ship, and we'll help you build any kind of body you want.

I hear BodBot will adjust my plan based on my strength and flexibility. How can I get that to happen?

Go to our settings page and click on "Fitness Tests." You'll be asked to tell us your strength in certain exercises and flexiblity in certain movements. Each test is designed to identify imbalances and weaknesses that may lead to increased risk of injury or decreased performance - now and in the future.

I don't like doing a particular exercise. How do I tell BodBot to remove it from my plan?

Go to our settings page and click on "Preferences." Under "Are there any exercises you can't or won't perform?" click on "Exclude an exercise."

I have back or shoulder problems. How do I tell BodBot to go light on my weak areas?

Go to our settings page and click on "Preferences." Under "Are there any body parts you would like to train more gently?" click on the bodypart you'd like to train more lightly.

I don't have the equipment to do all of the exercises in my plan. What do I do?

Go to our settings page and click on "Equipment." Uncheck any of the equipment that you don't have.

I missed my workout today! What do I do?

Go to your training page and click on the "missed workout" link below the big blue "did it" button. BodBot is completely adaptive, it will adjust your plan accordingly.

My favorite exercise doesn't exist on BodBot. What do I do?

Send us an email. We'll put it on the list of exercises to be added to BodBot's library

My goal isn't available on BodBot. What do I do?

Send us an email. We'll +1 its importance on our list of goals to add.

Can I set up my plan to split upper and lower body work to show up on different days?

BodBot is made to give you the best possible workout each and every time; as a result, during the first days we tend to recommend full-body workouts. However, as time progresses, your plan will naturally shift to split body parts between days.

I have a sport or other exercise I do on a weekly basis. Is there any way to tell BodBot to always add the exercise to my plan every week?

Absolutely. Click "add exercise" at the top of your training page and pick your exercise. Then hover over the exercise and click the pin icon that shows up. Now BodBot will recommend the exercise every week on that day of the week.

BodBot told me to do fewer pushups/pull ups/dips than I can do. What should I do?

Add weight to your body to make the exercise difficult enough that the recommended reps is difficult. This can be done through a belt+dumbell/plate, a weight vest, chains, or a backpack filled with books/cans, among others.

Why does BodBot ask for weight on pushups/pull ups/dips/other bodyweight exercises?

If the exercise is too easy (i.e. you can do more reps than BodBot has recommended,) you should add weight so that the recommended reps is difficult. This can be done through a belt+dumbell/plate, a weight vest, chains, or a backpack filled with books/cans, among others. If you don't need to add weight, just leave the weight input blank.

Why don't I see bicep curls or tricep extensions very often?

BodBot greatly prefers compound exercises in its workout recommendations as they are more efficient in improving an individual's overall fitness. That said, you will see isolation exercises more often if you decide to focus on the corresponding muscle in our muscle map.

What happens if I switch goals? Do I have to start from the beginning?

Nope! BodBot will consider all of the work you've done so far in the plan it recommends to you.

What happens if I go on vacation and don't work out for weeks? Do I have to start over?

Nope! Just let BodBot know and it will consider all of the work you've done so far in the plan, take into account how long you've been out, and adapt your plan accordingly.

Using BodBot

How do I switch between metric and imperial measurement systems?

Just head to your Account Settings page, and click on the dropdown next to "System of Measurement" under "Regional Settings."

How do I set my time zone?

Just head to your Account Settings page, and click on the dropdown next to "Timezone" under "Regional Settings."

What's the points/level bar all about?

Your level indicates how much of an unstoppable force of fitness you are. You get points for completing workouts, goals, supporting people, etc. If you're one of the top points earners for the week, you'll get featured on our motivation page. Earn points, get acclaim, conquer your body!

What is "Motivate"?

Our motivation page shows you the BodBot community. You get to support friends, compete with friends, see/comment on what workouts your supportees and people with similar goals to yours have been doing, and much more.

What kind of content can appear in my feed?

We're all in this together! You'll see others' progress. You'll see the workouts completed by people whom you are supporting and people who have similar goals to you. You'll also see their completed goals, level/point accomplishments, and more.

I need reminders to force myself to the gym!

Well, you're in luck. We do send emails each day you've got a workout. Also, if you use Chrome, our Chrome app gives you popup reminders when you have a workout. Grab it, you don't even have to leave this page to set it up.

Do you plan on building a nutrition feature?

Absolutely. Nutrition is critical to reaching health/fitness goals. We plan on hitting nutrition hard once we feel we've mastered training.

I don't see a video for an exercise, or the video is set to private. What do I do?

Please let us know! We'll fix it as soon as we can.

BodBot Mobile

Which phones are BodBot Mobile available on?

iPhone, and Android, right now. Just search for "BodBot" in the App Store/Google Play, and get to downloading!

When will there be a BodBot app for my phone?

Soon, hopefully! Windows Phone is next on our list right now. Let us know what phone you're using and we'll +1 the importance of getting an app out for yours.

How do I find instructions or a video on the exercises BodBot recommends?

Tap anywhere on the photo of the exercise, instructions and a video will show up for your exercise.

How do I add exercises or sets?

This is not possible on BodBot Mobile, but will be in a future release. For now, you can do so on BodBot.com

When I tap "Try again" on the error "Blast! We encountered an error. Tap here to reload." nothing reloads. I have an internet connection. What do I do?

This is a known bug and will be fixed in the next update of the iPhone and Android apps. For now, force shut down your app and restart it. A force app shut down is possible on iPhone by double-clicking the home hardware button, tapping and holding onto the BodBot icon, and tapping on the red "close" icon. On Android, go to "Settings" -> "Applications" -> "BodBot" -> "Force stop."

How do I edit my reps or weight for an exercise?

Just tap on the white card that has the performance information. It will turn into an input form and you'll be able to edit the information.

I'm on Android and there's are flashing dots whenever I use the app. How do I get rid of them?

This is a known bug on certain Android devices and will be fixed in the next update of the Android app.

I can't edit my exercise reps!

This is a known bug and will be fixed in the next update of the iPhone and Android apps.

Can I edit my settings on BodBot Mobile?

You cannot. However, you can edit them on BodBot.com's settings page, which is far more easy to use than anything that would exist on the phone (due to the complexity of our settings.)

My Profile

Do I have to use my real name on BodBot?

You don't have to, but if you want, go for it.

How do I edit my profile photo?
  • Go to your profile.
  • Click on "Add Picture"
  • Choose the file
  • Click "Upload"

How do I change my user name?

Unfortunately, this has not been built at BodBot.

Concerns

How does BodBot make money?

BodBot Plus - a mind-blowingly awesome premium feature set. Get yours today and help make BodBot even better.
Of course, that said, we always want to keep a strong free service tier. At the end of the day, we don't want to gate the product from those who might not be able to pay for it. We know how much of an impact fitness has had on our lives, and we want to make sure everyone has the same opportunity to reach their fitness goals.

How did BodBot decide upon the current direction with its photos?

BodBot is an aspirational service, about becoming the superhero version of yourself through optimal workouts. All our models - male and female - are athletes, and were hand picked to support our aspirational vision; understated equipment and form-fitting clothing were also chosen to show off our athletes' impressive physiques.

There are too many emails from BodBot! How do I unsubscribe?

We provide a link to unsubscribe on each email; they're typically at the bottom of the emails. If the link is not working for whatever reason, send us an email with the email you're using on your BodBot account and we'll unsubscribe you manually.

I don't like the Chrome app notifications, how do I uninstall?

Step 1: close the open notification by clicking the 'x' mark in the top right corner. Step 2: open a new browser tab or window. Step 3: navigate to your Chrome apps if they are not selected (typically accessible in the top left portion of your browser window - in the left-most portion of your bookmarks bar). Step 4: right click the BodBot icon and select 'Remove from Chrome' from the menu that appears.

My question hasn't been answered! What do I do?

Send us an email. We'll take a look at it as soon as we can.

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